Privacy Policy

The e-shop Hundegeflüster, located at www.hundegefluesterstore.com, with its registered office at 31688 Nienstädt, processes personal data provided by the customer when fulfilling and confirming the General Terms and Conditions, as well as for electronic orders, deliveries, and necessary communication for the period specified by law.

General Provisions

The data controller, as defined by the GDPR (referred to as "Regulation"), is located at Schützenstraße 10, 31688 Nienstädt (referred to as "Controller").

The contact details of the Controller are: Email: solveig@hundegefluester.com, Tel: +49 1788129092.

Personal data refers to any information that relates to an identified or identifiable natural person.

Source of Personal Data

The Controller processes personal data with the customer's consent, provided through the purchase contract and the fulfillment of the electronic order at the Hundegeflüster e-shop, operated by S. Zumdiek.

The Controller processes only the contact and identification data necessary to fulfill the purchase contract.

The Controller processes personal data for delivery and administrative purposes, as well as for necessary communication between the contracting parties during the duration specified by law. Personal data will not be made public or transferred to other countries.

Purpose of Data Processing

The Controller processes the customer's personal data for the following reasons:

Registration on the website www.hundegefluesterstore.com according to Article 4, Paragraph 2 of the GDPR.

To fulfill the electronic order submitted by the customer (name, address, email, phone).

To comply with laws and regulations that may arise between the customer and the Controller in the business relationship.

Personal data is necessary to fulfill the purchase contract. The contract cannot be concluded without personal data.

Duration of Data Storage

The Controller stores personal data for the necessary period to fulfill the rights and obligations arising from the contractual relationship between the Controller and the customer, as well as for a duration of three years after the conclusion of the contractual relationship.

The Controller must delete all personal data after the specified duration for data storage has passed.

Recipients and Processors of Personal Data

Third parties that process customer personal data on behalf of the Controller are subcontractors. These services are essential for the successful fulfillment of the purchase contract and processing of the electronic order between the Controller and the customer. The subcontractors of the Controller are:

Webnode AG (e-shop system)

Shipping companies

Google Analytics (website analysis)

Customer Rights

Under the Regulation, the customer has the right to:

Access personal data;

Correct personal data;

Delete personal data;

Object to the processing of personal data;

Data portability;

Withdraw consent to process personal data by sending an email to: wuff@hundegefluesterstore.com;

File a complaint with the supervisory authority if there is suspicion of a violation of the Regulation.

Security of Personal Data

The Controller undertakes to take all technical and organizational measures to protect personal data.

The Controller has implemented technical measures to protect the data storage space. This includes password protection for computer access, antivirus software, and regular maintenance of the computers.

Final Provisions

By placing an electronic order on the website www.hundegefluesterstore.com, the customer confirms being informed about the conditions for the protection of personal data and accepts them in full.

The customer accepts these rules by checking the box in the order form.

The Controller may update these rules at any time. The updated version must be published on its website. 

These rules come into effect on November 1, 2024.